Why Clear Contracts Are Essential for Virtual Assistants, Do You Know What's Missing?
hevi maria
Mover. Shaker. Creator. Virtual Assistant | SGB VA.
I enjoy and find inspiration in a wide range of visual expressions, therefore my passion of the arts is not limited to photography. My appreciation for creativity enriches my life and improves my capacity to think creatively when it comes to sales, whether I'm watching live music concerts or immersing myself in the visual arts.
I'm a driven sales professional who enjoys the outdoors, sports, photography, the arts, and music. I am a very motivated, creative, and interesting person in all facets of my life because to my ENFJ personality, sanguine characteristics, and intrinsic capacity to move, shake, and create.
Summary
Motivated Sales Executives with 8 years of sales experience in the retail and high-end jewelry industry. Independent, reliable, friendly worker. Able to work with people from different backgrounds and cultures. An entrepreneur Founder of Happyhome_Bali. Who Loves Nature.
HIGHLIGHTS
PERSONALITY TYPE
Protagonist (ENFJ-A)
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Product Knowledge
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Persuasive Communicator
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Efficient Order Processing
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Problem-Solver
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Positivism & Tolerance
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Goal-Oriented
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Service-Minded
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Visual merchandising
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Extraverted– 67%
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Intuitive – 70%
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Feeling – 63%
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Judging – 56%
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Assertive – 58%
Working Experience & Project
January 2024 — March 2024
SGB. Corp Virtual Assistant Training
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SMM
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Lead Generation
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Email Management
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Data Entry
October 2023 - November 2023
LyvingBloom Brand- Project |Brand Enhancement Specialist | SIALInterfood Jakarta 2023 Preparation (Hybrid)
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Created an appealing and timeless logo for LyvingBloom.
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Designed collateral materials, digital catalogs, and established a strong social media presence.
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Successfully launched the brand at SIAL-Interfood Jakarta 2023, resulting in positive reviews and increased visibility.
March 2023 - June 2023
Sales Executive - Greens Bali Microgreens
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Checking availability products at the supermarkets .
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Daily repots, Weekly reports, Monthly reports.
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Manage Orders from (15 Supermarkets).
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Maintaining accurate records on the Sales.
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Reviewing sales performance.
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Negotiating contracts and packages.
May 2022 - Jan 2023
Bali Nomade - Personals Assistance
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As a personal assistant, I serve as the primary point of contact for callers and emails, effectively managing communication and relaying messages to ensure seamless coordination. I excel in organizing tasks and deadlines, supporting executives with various administrative responsibilities, including report preparation and database management. With proficiency in WIX, I create catalog products and website accounts, enhancing organizational efficiency and productivity. Explore my portfolio website Hevi Maria for a comprehensive overview of my skills and accomplishments.
May 2021 - April 2022
HAPPYHOME BALI - Founder
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Create the packaging Concept
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Making Herbal Drinks
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Marketing
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Content Creator
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E-Comers (Instagram Ads, Facebook Ads)
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Create PO
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Process Delivery
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Create Invoice
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Billing Process
May 2014 - Feb 2020
PT. Kapal Bambu Indah / John Hardy - Salea Associate
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Led the sales team in reaching the company’s sales target and minimized loss. (YTD target no less than 248,000 USD).
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Kept the company’s monthly store KPI with AVT no less than 2800 USD.
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Provided value to customers and the level of service they desire, identified unmet customers’ needs.
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Created and performed strategic ways to cater the unique needs of each customer and continuously modified it as apart of company's client engagement strategy, for instance, a thank you email, monthly and quarterly client touch base & a follow up call to cater clients’ needs.
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Managed store operations to the most efficient and in line with procedures, includes technical skills and familiarity with operational policies and work procedure such as following through operational policies and work procedure daily and monthly check list.
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Performed a great evidence of attendance, punctuality, self-grooming, teamwork as the employee of the company.
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Merchandised items to convert window shoppers into prospects, drive branding and sales objectives and maximized profitability.
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Prepared promotions and assisted gallery's manager in various events of promotion/marketing.
2013 — 2014
Stephane Sensey Gallery, Bali | Sales & Marketing Associate
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Enthusiastically conversed with customers about purchase needs to determine buying preferences.
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Maintained constant presence at sales floor to attend customer's needs.
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Recommended appropriate items and art for customer according to their preferences.
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Marketed company's products in suitable and related events and crowds.
2011 — 2012
Ipanema Boutique Residence, Bali | Administration and Front Office
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Assisted the front office team, reservation and operational team.
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Inquired and attended customers' need.
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Provided information regarding the store for customers.
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Processed customers' orders, bookings and payments
Qualifications & Trainings
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Telephone operator & Receptions Course at Santika Premiere Hotel Beach Resort Bali 2011
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Reservation Officer Course at Ipanema Boutique Residence Bali 2012
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Front Desk Agent Course at Pinnacle Resort Koh Samui Thailand 2012
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Mandarin Communication Course Level I & II (2018-2019)
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Holistic Hypnosis (29 January -30 January 2022) Harris Hotel Bali
Computer Skill
Advanced in:
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Microsoft Offices - Word, Excel, Outlook, PowerPoint, Publisher
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Google Suites - Google Docs, Google Spreadsheet, Google Form, Gmail, Google Drive, Google Calendar
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Retail software - POS System , CRS . CRM
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E-Commerce- Meta Business , Instagram ads, Facebook Ads,
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Canva (Expert) (PPTX, Brochure, Invitations, Logo Design,GIF, Portfolio)
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WIX (intermediate)
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Trello | Tilda| Asana | Click Up | Time Doctor
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AI
Recognition / Award
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Awarded by John Hardy company to perform sales on a private Sailing Event at Crystal Serenity Cruise Ship in 2016 for the excellent sales performance.
Administration & Front Office
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Assisted the front office team, reservation and operational team.
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Inquired and attended customers' need.
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Provided information regarding the store for customers.
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Processed customers' orders, bookings and payments
Education
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Associate Degree Diploma in Hospitality Management 2010 — 2012 Sekolah Perhotelan Bali, Denpasar, Indonesia
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SGB VA | 2024
Communications Skill
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Bahasa Indonesia - Written (Advanced), Spoken (Native)
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English - Written (Upper Intermediate), Spoken (Advanced)
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Mandarin - Written & Spoken (Beginner
Interest
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Arts
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Outdoors
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Photography
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Traveling
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Sports
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Nature
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Blogging (Culture, Travel, Education)