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Virtual Assistant · Sales · Creative Thinker

Hevi

Maria.

Eight years of high-performance sales, hospitality, and creative work — refined into one seamless, strategic mind.

"Not everything needs a reason. Some things simply deserve to be celebrated."

This space was never meant to be a portfolio in the traditional sense. It began as a quiet corner of the internet — a place to exhale, to document, to play. A way of saying: I was here, I felt this, and it was beautiful.

Life has been generous. Through every city, every role, every creative detour — there has always been something worth pausing for. This website is my way of honoring that. Not a highlight reel, not a résumé — simply a grateful heart, making itself at home on a page.

"Grace has been generous. This is my quiet thank you."

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01 — Profile

The person

work.

behind the 

A mover, shaker, and creator — fluent in the language of people, business, and beautiful ideas.

Hi, I’m Hevi — a mover, shaker, and creator. With over 8 years of experience in sales and hospitality, I help brands grow, guests feel valued, and ideas come to life. Beyond numbers and deals, I thrive on creativity — from photography and branding to storytelling that connects people.

8+

Years of Experience

2

Languages

5+

Industries Served

∞

Curiosity

Summary. 

Motivated Sales Executives with 8 years of sales experience in the retail and high-end jewelry industry. Independent, reliable, friendly worker. Able to work with people from different backgrounds and cultures. An entrepreneur Founder of Happyhome_Bali. Who Loves Nature.

Highlights

Personality Type

Protagonist (ENFJ-A)

  • Product Knowledge

  • Persuasive Communicator

  • Efficient Order Processing

  • Problem-Solver

  • Positivism & Tolerance

  • Goal-Oriented

  • Service-Minded

  • Visual merchandising

  • Extraverted– 67%

  • ​Intuitive – 70%

  • ​Feeling – 63% ​

  • Judging – 56% ​

  •  Assertive – 58%​

Working Experience & Project

November 2024 — July 2025

House of  Tugu Jakarta 
Sales | Reservations | Guest Relations | Events Coordination

          Sales & Partnerships
 

  • Built B2B relations with DMCs, corporates, Government & travel agents.

  • Conducted offline & online sales calls and led house tours.

  • Responded to inquiries via online & offline (direct, email & phone).

  • Negotiated contracts & rates (2024–2025), Create proforma invoice, sent invoices ,follow-ups & filing.
    Events & Group Handling

  • Managed FIT, groups series & corporate dining events 

  • Created BEOs, coordinated setup, menus & payments.

  • Ensured seamless coordination with FO, kitchen, and accounting departments.
    Reservations & Guest Handling

  • Coordinated special arrangements (FOC rooms, influencers, VIP guests).
    Personal Hosting & house tours 

  • Shared historical stories to enrich guest experience.

  • Ensured guest service & follow-up for reviews.
    Reporting & Admin

  • Compiled daily sales, VIP & reservation reports.

  • Submitted necessary forms & tracked contracts and event docs.

Achievements

  • Hosted multiple profiles & government institutions.

  • Opened new B2B channels with top travel & corporate partners.

  • Delivered exceptional guest experiences aligned with Tugu’s heritage identity. Mentioned records based on online Google, Trip adviser Reviews. 

  • Closed high-value events 

January 2024 — March 2024

SGB. Corp Virtual Assistant Training

  • SMM

  • Lead Generation

  • Email Management

  •  Data Entry

October 2023 - November 2023

LyvingBloom Brand- Project |Brand Enhancement Specialist | SIALInterfood Jakarta 2023 Preparation (Hybrid)

  • Created an appealing and timeless logo for LyvingBloom.

  • Designed collateral materials, digital catalogs, and established a strong social media presence.

  • Successfully launched the brand at SIAL-Interfood Jakarta 2023, resulting in positive reviews and increased visibility.

March 2023 - June 2023

Sales Executive - Greens Bali Microgreens

  • Checking availability products at the supermarkets .

  • Daily repots, Weekly reports, Monthly reports.

  • Manage Orders from (15 Supermarkets).

  • Maintaining accurate records on the Sales.

  • Reviewing sales performance.

  • Negotiating contracts and packages.

May 2022 - Jan 2023

Bali Nomade - Personals Assistance 

  • As a personal assistant, I serve as the primary point of contact for callers and emails, effectively managing communication and relaying messages to ensure seamless coordination. I excel in organizing tasks and deadlines, supporting executives with various administrative responsibilities, including report preparation and database management. With proficiency in WIX, I create catalog products and website accounts, enhancing organizational efficiency and productivity. Explore my portfolio website Hevi Maria for a comprehensive overview of my skills and accomplishments.

May 2021 - April 2022

HAPPYHOME BALI - Founder

  • Create the packaging  Concept 

  • Making Herbal Drinks

  • Marketing

  • Content Creator

  • E-Comers (Instagram Ads, Facebook Ads)

  • Create PO

  • Process Delivery

  •  Create Invoice

  • Billing Process

May 2014 -  Feb 2020

PT. Kapal Bambu Indah / John Hardy - Salea Associate 

  • Led the sales team in reaching the company’s sales target and minimized loss. (YTD target no less than 248,000 USD).

  • Kept the company’s monthly store KPI with AVT no less than 2800 USD.

  • Provided value to customers and the level of service they desire, identified unmet customers’ needs.

  • Created and performed strategic ways to cater the unique needs of each customer and continuously modified it as apart of company's client engagement strategy, for instance, a thank you email, monthly and quarterly client touch base & a follow up call to cater clients’ needs.

  • Managed store operations to the most efficient and in line with procedures, includes technical skills and familiarity with operational policies and work procedure such as following through operational policies and work procedure daily and monthly check list.

  • Performed a great evidence of attendance, punctuality, self-grooming, teamwork as the employee of the company.

  • Merchandised items to convert window shoppers into prospects, drive branding and sales objectives and maximized profitability.

  • Prepared promotions and assisted gallery's manager in various events of promotion/marketing.

2013 — 2014

Stephane Sensey Gallery, Bali | Sales & Marketing Associate

  • Enthusiastically conversed with customers about purchase needs to determine buying preferences.

  • Maintained constant presence at sales floor to attend customer's needs.

  • Recommended appropriate items and art for customer according to their preferences.

  • Marketed company's products in suitable and related events and crowds.

2011 — 2012

Ipanema Boutique Residence, Bali |  Administration and Front Office

  • Assisted the front office team, reservation and operational team.

  • Inquired and attended customers' need.

  • Provided information regarding the store for customers.

  • Processed customers' orders, bookings and payments

Qualifications & Trainings 

  • Telephone operator & Receptions Course at Santika Premiere Hotel Beach Resort Bali 2011

  • Reservation Officer Course at Ipanema Boutique Residence Bali 2012

  • Front Desk Agent Course at Pinnacle Resort Koh Samui Thailand 2012

  • Mandarin Communication Course Level I & II (2018-2019)

  • Holistic Hypnosis (29 January -30 January 2022) Harris Hotel Bali

Computer Skill

Advanced in:

  • Microsoft Offices - Word, Excel, Outlook, PowerPoint, Publisher

  • Google Suites - Google Docs, Google Spreadsheet, Google Form, Gmail, Google Drive, Google Calendar

  • Retail software - POS System , CRS . CRM

  • E-Commerce- Meta Business , Instagram ads, Facebook Ads,

  • Canva (Expert) (PPTX, Brochure, Invitations, Logo Design,GIF, Portfolio)

  • WIX (intermediate)

  • Trello | Tilda| Asana | Click Up | Time Doctor 

  • AI

Recognition / Award

  • Awarded by John Hardy company to perform sales on a private Sailing Event at Crystal Serenity Cruise Ship in 2016 for the excellent sales performance.

Administration & Front Office

  • Assisted the front office team, reservation and operational team.

  • Inquired and attended customers' need.

  • Provided information regarding the store for customers.

  • Processed customers' orders, bookings and payments

Education

  • Associate Degree Diploma in Hospitality Management 2010 — 2012 Sekolah Perhotelan Bali, Denpasar, Indonesia

  • SGB VA | 2024

Communications Skill

  • Bahasa Indonesia - Written (Advanced), Spoken (Native)

  • English - Written (Upper Intermediate), Spoken (Advanced)

  • Mandarin - Written & Spoken (Certificate - Beginner)

Interest

  • Arts

  • Outdoors

  • Photography

  • Traveling

  • Sports

  • Nature

  • Blogging (Culture, Travel, Education)

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Petani
Flower Buterfly
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Wien
al-âla
Ocean
Luftikus Prater Wien

" There are only two kinds of people who are really fascinating-people who know absolutely everything, and people who know absolutely nothing "

Oscar Wilde

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MUSE.

This is my muse — and honestly, I'm not entirely sure how to describe it. It's not a gallery in any formal sense. It's more like a collection of moments I couldn't let go of. Things I saw, felt, or stumbled upon that made me stop and think — yes, that. Exactly that.
 

I've always found art in the ordinary. The way afternoon light hits a wall. The silence after a song ends. A stranger's expression caught for half a second. Photography became my way of holding onto those things — not to show off, but simply because they felt worth keeping.
 

So this space is quiet by design. There's no particular order, no grand statement. Just images and creations that meant something to me, offered to you in the hope that maybe one or two of them mean something to you too.

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